Pearson Becomes Exclusive Provider of Salesforce Certification Exams

Strategic collaboration underscores commitment to strengthen the global workforce with certified, in-demand expertise

September 12, 2025 – Pearson (FTS:PSON.L) and its Pearson VUE business, the global leader in computer-based testing solutions, today announced an exclusive multi-year collaboration with Salesforce, the world’s #1 AI CRM, to be the sole provider of Salesforce certification exams worldwide.

As advanced technologies and AI reshape how businesses operate, professionals and organizations are racing to keep skills sharp and relevant. Together, Pearson and Salesforce are meeting this demand, integrating Pearson VUE’s trusted testing systems into the Salesforce certification program, equipping employees and employers with the most current, verified Salesforce skills to drive greater value for their businesses and customers. 

Key partnership benefits include a new streamlined certification pathway, vast exam catalog, and flexible delivery options. Registration for Salesforce certification exams opened on July 21, 2025.

Dr. Gary Gates, managing director, Pearson VUE says, “Our strategic collaboration with Salesforce underscores a shared commitment to innovation and professional growth. Our new seamless certification experience is an investment in the future of professionals around the world, providing opportunities for individual career advancement and organizational success.”
According to Pearson’s 2025 Value of IT Certification Candidate Report, over 70% of certified professionals report increased efficiency, innovation, and enhanced productivity as a result of gaining a certification. Sixty-three percent received or anticipated a promotion within the context of earning a certification. 

For Salesforce, certifications help ensure that professionals using Salesforce keep pace with the platform’s evolution and make the most of its powerful capabilities. 

“Salesforce has become essential as companies embrace digital transformation, integrating advanced AI capabilities into their workflows to unlock new levels of efficiency across sales, marketing, and service teams. As enterprises look for ways to outpace competitors and adapt to changing market demands, harnessing Salesforce’s CRM and AI features is key to achieving lasting success and operational excellence. Salesforce certifications unlock this potential, empowering professionals to enhance their skills, demonstrate expertise and lead their organizations in achieving operational excellence and lasting growth,” says Sanjeev Balakrishnan, EVP of Customer Success at Salesforce. 

A Unified Certification Journey

Pearson and Salesforce have connected their systems to create a single, streamlined journey for certification candidates. From registration to exam day, everything is in one place - clear, efficient, and built around the candidate.

Extensive Salesforce Exam Catalog

Pearson VUE will oversee a diverse catalog of 80 Salesforce certification exams, including:
Salesforce Administrator: A foundational certification validating skills in customizing Salesforce and managing users and data.
Agentforce Specialist: A specialized certification highlighting expertise in managing customer-agent interactions.